Parking Services at Atlanta Airport
Overview of parking services and facilities at Atlanta Airport
Parking at Atlanta Airport is designed to offer convenience and efficiency, with 24/7 access and a variety of services to meet travelers' needs. From easy access to terminals to specialized services for electric vehicles and passengers with reduced mobility, the airport aims to provide a seamless experience. However, as reflected in traveler reviews, there are areas that could benefit from improvements, such as better signage and availability during peak times.
Entry procedure
There are automatic dispensers that issue parking tickets at the entrance to the hourly, daily, and economy parking lots. The option of using a credit card for entry is available only at the International Park Ride and International Hourly parking. All facilities operate on a first-come, first-served basis and include accessible spaces as well as electric vehicle charging stations.
To make it easier to locate vehicles upon return, travelers can scan the QR code near their parking space, note their location, or take a photo of the vehicle and area as a reminder. Despite these conveniences, some users have reported challenges in finding parking spaces during busy times, highlighting the need to arrive early or consider alternative parking options.
Check Availability
For current parking space availability, check the current status of each lot on the official website (pull down the 'Current Lot Status' option), tune in to the airport radio (AM 830), or check the electronic roadside signage as you approach the terminals. For assistance, contact the customer service hotline at Tel +1 404 530 6725 and then press 0. While these resources are helpful, some users have suggested improvements in real-time updates and clearer communication of parking status.
Passengers with reduced mobility
Spaces for passengers with disabilities are available in all airport parking areas. Once you enter the lot, simply follow the signs to the designated spaces, which are closest to the terminals. Passengers have generally praised the accessibility features, though there are occasional mentions of difficulties in locating these spaces.
Passengers with disabilities are encouraged to use the Airport Park-Ride facility, which provides convenient service to the Domestic Terminal. A free, wheelchair-accessible shuttle bus picks up passengers at their vehicle and takes them to curbside check-in. For additional information, contact ABM-Lanier-Hunt at Tel +1 404 530 6725.
Economy lots Courtesy Shuttle
A courtesy service transports customers from the north and south economy parking lots from 8:00 am to 0:00 am, seven days a week. Reviews on this service have been mixed, with some users appreciating the convenience, while others have expressed frustration over the suspension and suggested more frequent updates on the service status.
Mechanical Assistance
Complimentary mechanical assistance is available, including free jump-starts, air, flat tire repair, and vehicle location. Assistance services are posted at emergency information booths. Travelers have noted that these services provide peace of mind, especially during long trips or late-night returns.
Emergency information
Emergency information phone booths are strategically located throughout the parking facilities. These telephones allow direct contact with the airport administration office and airport police for 24-hour emergency assistance. Public telephones are also available in the stairwells closest to the terminals.
Electric vehicles
The airport has 275 electric vehicle charging stations throughout the airport. These stations are located in the following parking areas:
- First floor of the daily lots of the North and South Domestic Terminal
- North and South Economy Lots of the Domestic Terminal
- Level 3 of the Domestic Terminal north and south hourly parking lots
- South employee lot
- Level 2 of the International Terminal hourly parking lot
- International Terminal Park-Ride
- ATL Technical Support Campus
- Maintenance Building No. 1
- ATL West Parking Deck
- ATL Park Ride Select (Sullivan Road)
The availability of charging stations has been positively received by users of electric vehicles, though some have pointed out that increased demand during peak times can make it difficult to find an available station.