Amenities and services at Atlanta airport
Details on various facilities and user insights
Atlanta's Hartsfield-Jackson International Airport offers a variety of amenities and services designed to enhance the travel experience. From banking services to free Wi-Fi, the airport aims to meet the diverse needs of its passengers. This content provides detailed information on these services, enriched with user reviews to give you a comprehensive understanding of what to expect during your time at ATL.
Banking services
Truist offers a full-service bank branch located across from baggage carousel 5 on the south side of the Domestic Terminal. Services include account opening, transfers, traveler’s checks, cash advances, loans, and investment services. The branch operates from 9:00 am to 3:00 pm. Additionally, there are numerous ATMs from various banks throughout the airport, making it convenient for quick cash withdrawals and other banking needs.
User Reviews: Travelers appreciate the convenience of having a full-service bank branch inside the airport, especially for handling last-minute financial needs. However, some reviews suggest that ATM locations could be better marked, as a few passengers had difficulty locating them during peak hours.
Wi-Fi
The airport offers free Wi-Fi accessible from nearly every area within the facilities. To connect, select the 'ATL Free Wi-Fi' network, launch your browser, fill in the required information, read and accept the terms of use, and then click submit. The service is highly appreciated by passengers who often commend its speed and reliability.
User Reviews: The free Wi-Fi service at ATL is generally well-regarded, with many travelers noting its strong signal and ease of access. However, during very busy periods, the connection can become slow, especially in crowded areas like the main terminals. Some passengers compared the Wi-Fi service favorably against other major U.S. airports, particularly Miami, where free access is not available.
Medical services
For passenger safety, Hartsfield-Jackson has implemented the largest Automated External Defibrillator (AED) program in the country, with approximately 200 units distributed across terminals, concourses, and outdoor locations. This program ensures that medical assistance is always close at hand.
User Reviews: Although specific reviews on AED availability are scarce, travelers appreciate knowing that ATL prioritizes their safety with extensive medical facilities and emergency equipment, adding to their sense of security while at the airport. The overall cleanliness and modernity of the airport contribute to a feeling of safety and well-being among passengers.
Nursing pods
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The Mamava pods provide an intimate and private space for nursing mothers passing through the airport. These pods can be locked from the inside and are equipped with benches, a small changing table, and an outlet for breast pumps. They are located in the West Crossover sector of the Domestic Terminal and after security near gates T3, T13, A10, A34, B2, B25, F5, and in the central areas of concourses C, D, E, and F.
User Reviews: Nursing mothers have expressed their gratitude for the availability of Mamava pods, describing them as clean, secure, and comfortable. Many appreciate the privacy they offer in such a busy airport, although some travelers mentioned that these pods could be better signposted. The modern amenities and the effort to accommodate families are consistently praised by passengers.
Interfaith chapels
The chaplain’s office is located next to the chapel in the atrium of the Domestic Terminal on the third floor. It is open Monday through Friday from 9:00 am to 5:00 pm. Additionally, there are prayer rooms in concourses E (behind the Martin Luther King Jr. exhibit) and F (in the second-floor atrium), both accessible after security checkpoints and open 24 hours a day.
User Reviews: The interfaith chapels and prayer rooms receive positive feedback from travelers of various faiths who appreciate having a quiet place for reflection and prayer. The 24-hour availability of the prayer rooms is particularly valued by those with long layovers or overnight flights. Some passengers noted that these spaces contributed to the overall peaceful atmosphere of the airport, despite its bustling environment.
Charging stations for electric vehicles
The airport offers 275 electric vehicle charging stations throughout its facilities, accessible from the following parking locations:
- North and South Domestic Terminal daily parking lots (ground floor)
- South employee lot
- International Terminal Hourly Parking Lot (level 2)
- International Terminal Park-Ride Lot
- ATL Technical Support Campus
- Maintenance Building 1
- ATL West Parking Lot
- ATL Park Ride Select
User Reviews: Drivers of electric vehicles appreciate the availability of charging stations, noting that they are generally easy to find and use. However, a few reviews suggest that additional stations in the busier parking areas would be beneficial, especially during peak travel seasons. Overall, the airport’s commitment to modern amenities, including EV chargers, is recognized and appreciated by environmentally-conscious travelers.