Hartsfield-Jackson Atlanta Airport VIP Lounges

User Experiences, Reviews, and Key Details of Lounges at Hartsfield-Jackson Atlanta Airport

Travelers passing through Hartsfield-Jackson Atlanta International Airport have access to a variety of VIP lounges, each offering a unique experience to enhance their journey. Based on reviews from users on platforms such as Google, TripAdvisor, and UpgradedPoints, these lounges provide a mix of comfort, convenience, and service, though not without some variability depending on the time of day and crowd levels.

Whether you're looking for a quiet place to catch up on work, a spot to grab a bite before your flight, or simply a comfortable seat away from the hustle and bustle of the terminal, these lounges cater to a range of needs. However, as highlighted by numerous reviews, it’s essential to manage expectations, especially during peak travel times or when weather disruptions lead to overcrowded conditions.

The following is an overview of the lounges available at ATL across all concourses, including their locations, amenities, access, considerations, and what you can expect based on the collective experiences of your fellow travelers.

Concourse A - Delta Sky Club (2 lounges)

Concourse B - Delta Sky Club

Concourse C - Delta Sky Club

Concourse D - Delta Sky Club (2 lounges)

Concourse E - American Express The Centurion Lounge - Delta Sky Club

Concourse F - The Club at ATL - Delta Sky Club

Concourse T - Admirals Club - Delta Sky Club - United Club - USO Lounge

GOOD TO KNOW

Opening hours and admission conditions may change at any time.

Connecting Between Terminals for Lounge Access

Connecting between terminals at Hartsfield-Jackson Atlanta International Airport (ATL) is simple, thanks to the Plane Train. It operates inside the secure area, stopping at every concourse and terminal. Passengers arriving on a domestic flight can easily travel to another concourse to access a lounge before an onward connection. This is especially useful for those flying with partner airlines or using lounges like American Airlines Admirals Club or United Club.

For Delta Air Lines passengers, the convenience is even greater as there is a Delta Sky Club in every concourse, eliminating the need to change terminals to access a lounge.

Delta Sky Club

Location and hours
Concourse A, center second level (6:00 am to 10:00 pm)
Concourse A, near gate A17 (5:30 am to 10:30 pm)
Concourse B, near gate B18 (5:30 am to 10:30 pm)
Concourse C, near gate C37 (6:45 am to 10:30 pm)
Concourse D, near gate D12 (6:45 am to 10:00 pm)
Concourse D, near gate D27 (6:45 am to 10:00 pm)
Concourse E, opposite gate E15 (6:30 am to 10:30 pm)
Concourse F, on the mezzanine (6:45 am to 0:00 am)
Concourse T, next to gate T6 (4:30 am to 9:00 pm)

Amenities
Wi-Fi, power outlets for electrical devices, newspapers and magazines, TV, meals and snacks, bar with craft beer, wine and spirits (premium beverages available for a fee), showers (concourses E and F).

Access
Delta Sky Club or Delta SkyMiles Medallion Platinum membership, Delta One passengers, SkyTeam airlines first or business class passengers, SkyTeam Elite Plus members, American Express Platinum and Centurion credit cardholders.

Considerations:

• Delta Sky Clubs can get crowded, particularly during peak travel times or bad weather. Still, most passengers appreciate the efficient service and the effort to maintain cleanliness.
• The food and drink offerings are consistent, though there can be delays in restocking during busy periods.
• Some guests have experienced issues with boarding passes from partner airlines, which can cause delays at check-in.
• The lounges are generally seen as comfortable and well-suited for relaxation or getting some work done before your flight.

Image from Youtube

The Club at ATL

Location and hours
Located on the mezzanine level of the International Terminal, Concourse F, and open from 6:00 am to 10:00 pm.

Amenities
Workstations, printers, computers, showers, newspapers, magazines, telephones, fax, TV, air conditioning, snacks and meals, beverages, Wi-Fi.

Access
With Priority Pass, LoungeKey or Diners Club membership, by online reservation or paying at the door (USD50.00). Maximum stay: 3 hours.

Considerations:

• Some passengers have reported long wait times and overcrowding, particularly during peak hours, which can detract from the overall experience.
• The quality of food and service has been inconsistent, with some guests finding the offerings subpar.
• However, when the lounge is not too crowded, it can be a pleasant place to relax with good service and a quiet atmosphere.

American Airlines Admirals Club

Location and hours
Located in front of gate T11, open Sunday through Friday from 5:00 am to 8:00 pm and Saturday from 5:00 am to 7:15 pm.

Amenities
Wi-Fi, snacks, beverages, conference facilities, TV, workstations and printing.

Access
With American Airlines Admiral Club or Alaska Lounge+ membership, American Airlines or Oneworld airlines first or business class passengers, Emerald or Sapphire members, military personnel in uniform, Citi / AAdvantage Executive cardholders or paying at the door (USD79.00).

Considerations:

• While the lounge is small, it’s appreciated for its friendly staff and clean facilities.
• The food offerings are minimal, but the lounge provides a peaceful environment, away from the busy terminal.
• Overall, it’s a convenient option for American Airlines passengers, particularly when the airport is crowded.

United Club

Location and hours
North Terminal, Concourse T mezzanine, between gates 11 and 12.
Sunday to Friday: 4:45 a.m. to 8:15 p.m. 
Saturday: 4:45 a.m. to 7:15 p.m.

Amenities
Breakfast and afternoon snacks, personal travel assistant, private phone booths, self-service drinks including beer, wine, and spirits, Wi-Fi.

Access
Available to United Club members, passengers with same-day boarding cards for flights operated by United, Star Alliance, or a contracted partner airline. United Club members can bring one spouse and one child under 21 or up to two guests. Day pass guests may bring one infant under two years old, free of charge. A same-day boarding card is required for entry, applicable to flights operated by United, Star Alliance, or contracted partner airlines. Day pass guests may be refused entry if the lounge is at or nearing capacity.

Considerations:

• The United Club at ATL is generally appreciated for its cleanliness and well-maintained facilities. Many users praised the availability of seating options and the pleasant atmosphere.
• While the lounge is small, it offers a good selection of self-service drinks, including wine and beer, and decent food options, which are well-received by most guests.
• Some users have reported overcrowding during peak times, which can detract from the overall experience. Additionally, a few reviews mentioned less-than-ideal cleanliness levels, particularly in the bathrooms, and occasional issues with service.
• Despite some negative experiences, many travelers find it a good place to relax and recharge before their flights, with positive remarks about the views of the tarmac and the comfortable seating.

USO Lounge

Location and hours
Domestic terminal, airport atrium, third floor.
Monday to Friday: 9:00 a.m. to 8:00 p.m.
Saturday & Sunday: 9:00 a.m. to 6:00 p.m.

Amenities
Charging stations, coffee, tea, snacks, and light meals, library, satellite TV, USO staff and volunteers for information services, Wi-Fi.

Access
Active duty, reserve, and guard service members and their families are permitted in the lounge.

Considerations:

• The USO Lounge at ATL is generally appreciated for its comfortable seating and well-stocked snacks and beverages, making it a welcome respite for military personnel during long layovers or delays.
• Many users praise the friendly and helpful volunteers who contribute to a positive experience at the lounge.
• However, some guests have expressed disappointment with the location of the lounge outside of the secured area, which requires re-entry through TSA security for those with connecting flights. Additionally, the lack of nearby restrooms has been noted as an inconvenience.
• There have been isolated complaints about access restrictions, particularly concerning disabled veterans, which have led to some negative experiences.
• Overall, the lounge is seen as a clean, quiet place to relax, but planning ahead is necessary due to its location outside the main terminals.

American Express The Centurion Lounge

Location and hours
Concourse E, next to door E11. Open from 6:00 am to 11:00 pm.

Amenities
The lounge is one of the largest in the Centurion network, offering a wide range of amenities including terraces, a bar, work and relaxation spaces, food, beverages, Wi-Fi, TV, newspapers, printers, fax, photocopiers, and showers. The lounge features multiple seating areas, including indoor and outdoor options, and a dedicated bourbon bar that is particularly popular with guests.

Access
Available to American Express Centurion or Platinum cardholders.

Considerations:

• The Centurion Lounge in Atlanta is known for its spacious layout and elegant design, which includes terraces and a variety of seating arrangements, such as private rooms and workspaces.
• Guests have praised the atmosphere, noting that it feels like a relaxing retreat from the busy airport. However, during peak times, the lounge can become crowded, making it difficult to find seating or to get served promptly at the bar.
• While the food quality is generally good, some visitors have found the menu limited and noted that certain items, especially desserts, can run out quickly. The bourbon bar is a highlight, offering a selection of premium spirits.
• Cleanliness has been a point of contention in some reviews, with reports of sticky floors and unclean utensils. Additionally, the women's restroom has been noted as needing more frequent maintenance.
• Despite these issues, the overall experience is positive, with many guests appreciating the attentive service from the reception staff and the quick clearing of used plates and glasses. The outdoor seating area is especially well-liked for its ambiance.